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3 in 4 Businesses Say Tech Important To Success, CompTIA Study Finds

More than three-quarters of businesses say technology is important or very important to their success, according to new research released Wednesday by CompTIA, the nonprofit association for the IT industry.

The survey also found the majority plan solid increases in IT spending this year; and four in 10 have expectations of hiring new IT staff in 2013.

CompTIAs International Technology Adoption & Workforce Issues study is the result of a survey of more than 1,250 business and IT executives in countries around the world, some with mature economies, and others, maturing.

The large majority of businesses are interested in improving their utilization of IT, as just 15 percent say they are exactly where we want to be,” the study found. They also agree that technology will be vital to achieving their strategic priorities, which include reaching new customers, improving staff productivity and capabilities, reducing costs and overhead, and innovating more effectively.

Top technology priorities for the next 12 months include:

  • Cybersecurity
  • Data storage and back-up
  • Network infrastructure
  • Web presence, including e-commerce
  • Updating aging computers and software

Emerging technologies such as cloud computing continue to see adoption gains as well,” noted Tim Herbert, vice president, research, CompTIA. In each country surveyed, more than half of responding companies say they are either experimenting with or fully using cloud computing solutions.

Greater reliance on technology may prompt many businesses to increase their IT staff over the next 12 months. Skills rated as having the greatest importance include networks and infrastructure; database and information management; storage; IT support; and server and data-center management. Many of these position will also require technical skills in emerging areas such as cloud computing and mobility.

The survey also reveals that 31 percent of firms make periodic use and 14 percent regular use of outside IT firms and consultants to assist with their technology needs. The most common services used are IT repairs and troubleshooting (52 percent of companies); deployment, installation and integration of It systems (49 percent); Web design (44 percent); and general IT consulting and advisory services (34 percent).


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