New Internap Portal Lets Customers Track Colo, Cloud Services Data

Internap Network Services Corp. on Wednesday unveiled a portal that gives end users more visibility into their cloud and colocation services.

The hosting provider said most colocation services don’t offer transparency or automation, and that users expect such capabilities from the cloud. To that end, Internap’s tool provides the following information:

  • Inventory management, with support tracking. Customers can review a colocation footprint; check device power status and create alerts; deploy stencils for device-level inventory tracking and management; and open support tickets and receive feedback from Internap’s NOC.
  • Power usage monitoring and management. View circuit-level power usage trends; remotely reboot or power down any configured device without incurring charges; and access and view log files of all initiated power actions.
  • Environmental and bandwidth monitoring. Examine rack-level temperature and humidity conditions; track IP traffic and conduct trend analyses; and capture and analyze device health and usage stats.
  • On-demand provisioning of hybrid services. Integrate management of colocation typically a “siloed” environment with on-demand provisioning and scaling of cloud compute, bare metal and cloud storage assets to rapidly align their infrastructure portfolio as business and application needs change.

“Based on growing comfort with the automation offered by cloud services, organizations are seeking easier and faster access to their infrastructure,” said Carl Brooks, internet infrastructure services analyst at 451 Research. “As a result, there’s a strong opportunity for service providers to give customers access to elastic, on-demand resources with new kinds of controls, agility, ease-of-use, and infrastructure hybridization.”

The portal remains in limited release for Internap customers. It will be generally available at the end of the second quarter for the company’s Los Angeles, Santa Clara, Calif., and Dallas data centers, then expanded throughout its footprint by the end of 2013.

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