ShoreTel Debuts UC Solution for Small Businesses

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UC provider ShoreTel has made available the ShoreTel Small Business Edition 100 (SBE 100), a unified communications solution tailored to meet the needs of small businesses, while still providing the benefits and functionality that are usually only available to large enterprises.

ShoreTel says SBE 100 is an integrated hardware and software package that provides organizations with up to 100 users at five or fewer locations with reliability, scalability, and ease of use, setup and management. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic IT knowledge and skills, making it a fit for small businesses that often lack dedicated IT staff.

“With the right set of tools businesses are able to compete effectively in the marketplace regardless of their size,” said Peter Blackmore, ShoreTel CEO. “The ShoreTel SBE 100 brings enterprise-class benefits to small business environments, helping owners empower their employees with productivity-boosting UC applications, while delivering exceptional ease of management and low total cost of ownership.”

For small businesses focused on growth, ShoreTel says SBE 100 can be easily integrated with their current communications infrastructure and can also scale seamlessly. With just a software upgrade, the SBE 100 can go from a small system to a large system with thousands of users no hardware change required.

The SBE 100 also provides a variety of productivity-boosting capabilities, including desktop call control and Unified Messaging that delivers voice, fax and email messages to a single application, such as Outlook inbox. Mobile and remote workers benefit from convenient features like call handling modes, message notification and Follow Me Find Me, which allows a user to receive calls anytime, anywhere, the company said. Additional applications, including Contact Center functionality and complete collaboration solutions, can be added as businesses’ needs change.

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