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Small Businesses Say They Can’t Survive Without Wireless Technologies

Small businesses can’t live without wireless technologies, according to the 2013 AT&T Small Business Technology Poll.

The company found, in its online survey of companies with between two and 99 employees, that 98 percent of small businesses use some form of wireless technologies in their operations.

On the device front, the poll revealed that more than half (56 percent) of smartphones used by small business employees for business purposes are 4G; that marked a 70 percent jump in usage from last year when only 33 percent used 4G smartphones.

Further, two-thirds (66 percent) of small businesses polled indicate that they could not survive or it would be a major challenge to survive without wireless technologies, AT&T said.

At the same time, more than four in 10 (41 percent) small businesses reported that all of their employees use wireless devices or technologies to work away from the office. More than two-thirds (69 percent) indicated they use tablets, with newer businesses most likely to adopt those gadgets.

When it comes to mobile apps, nearly one-third (31 percent) of small businesses surveyed use them to save time, increase productivity and reduce costs. GPS navigation and napping ranked among the most popular, along with document management, social media marketing and mobile payments.


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