Digium Inc. has made its Switchvox phone system available as a hosted service, and is distributing it through resellers in the lower 48 United States.
The company is following the lead of many of its competitors’, offering what tradtionally comes as premises-based products instead as a service. That means payments go from upfront, or capex, to monthly, or opex. Digium said Switchvox Cloud further provisions the same UC features, giving smaller companies enterprise functionality for less cost.
Switchvox Cloud comes with VoIP phone service as well as unlimited local and long-distance minutes, local DID, unlimited extension-to-extension dialing, and high-definition voice. Digium said customers get access to all UC features for the same monthly price, per user, including mobile integration, voice mail, chat, presence, call queues, advanced IVRs, personal conferencing for every user, personal call rules, monitoring, reporting, on-demand recording, and integration with Salesforce.com and SugarCRM. Each feature comes as part of Switchvo Cloud and does not require additional charges or licensing fees.
Pricing is based on a per user, per month rate. Multiple contract terms are available: