Adobe Systems Inc. expects Cyber Monday 2012 online revenue for the retail sector to reach $2 billion, growing by 18 percent year over year. This forecast was included in the Adobe Digital Index 2012 Online Shopping Forecast, which focuses on the 2012 holiday shopping season in the U.S. and Europe. The Digital Index analyzed more than 150 billion website visits by more than 500 Adobe retail customers over the past six years in order to forecast sales growth figures and online shopping spikes for the upcoming season.
The companys data analysis also predicts strong purchasing activity from mobile devices, with mobile representing 21 percent of total online sales this holiday, an increase of 110 percent over last year.
Among the other key findings included in the forecast:
- Black Friday (November 23rd) was expected to be the second largest online sales day of 2012. Predictions were that retailers would see a sales increase of 12 percent year over year.
- While all retailers benefit from increased Cyber Monday traffic, the brick-and-click retailers segment is expected to see the largest spike on Cyber Monday, bringing in nearly 540 percent more than on an average day in 2012. Online-only retailers are expected to see an impressive, yet more modest sales increase of 210 percent this Cyber Monday compared to an average day during the year.
- Green Monday (December 10), the second Monday in December and also a high-grossing online sales day, is predicted to outpace Green Monday 2011 by 7 percent. The typical retailer can expect to see a sales increase of nearly 150 percent compared to an average day throughout the year.
- Free Shipping Day (December 17), when thousands of merchants offer free shipping online with guaranteed delivery by Christmas Eve, is also expected to grow by 12 percent year over year, particularly since it falls on a Monday for the first time since its inception five years ago. Mondays historically are the busiest online shopping days of the week.
- Mobile is expected to represent 21 percent of total online sales during the 2012 holiday season.
- Sales from mobile devices are projected to increase 110 percent this holiday season compared to last year, with sales from tablets constituting 13.5 percent of total sales, more than double that of smartphones (6.5 percent) and other devices such as e-readers (1 percent).
- On Black Friday, consumers were expected to use their tablets and phones to shop more than any other day of the year with 24 percent of online visits projected to come from mobile.
- Social media referrals to retail point-of-sale websites this holiday season are projected to double compared to last year. Out of these social referral sources, referrals from Pinterest are expected to grow the most, doubling from 7 percent to 14 percent, year over year.