Level 3 Expands Voice Service in U.S.

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Agents who sell Level 3 voice services can now operate in all 50 states. The CLEC has expanded its voice service portfolio to provide customers with local phone numbers in Hawaii and Alaska.

Level 3 offers local telephone number coverage to 87 percent of the U.S. population, which it says is more than any other domestic carrier. The company says the expanded coverage area improves businesses’ ability to consolidate voice services under a single provider, designed to ensure a consistent service experience and simplify service management. As a part of the expansion, Level 3 will provide local inbound and enhanced local service, with customer-provided 911 service, in Alaska and Hawaii rate centers.

“Simplification of communications services management is essential for businesses that are looking to improve efficiency, growth and focus on critical business objectives,” said Sara Baack, Level 3’s senior vice president of Voice Services. “By expanding our voice services and providing local phone numbers in all 50 states, Level 3 is responding to customer demand for advanced voice solutions in these areas and providing more opportunity for businesses to consolidate their services under a single carrier to simplify their customer experience.”

Level 3 says its voice solutions combine service experience in traditional time-division multiplexing (TDM) with more than 12 years of innovation in voice over Internet protocol (VoIP) technologies. These solutions are designed to enable organizations to capitalize on reliable and cost-effective voice services by using the service portfolio of a trusted global communications provider.

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