Star2Star Communications announced Friday the availability of three new StarBox Internet Communications Appliances as well as new call recording features.
The StarBox provides the features of an IP PBX as well as traffic shaping, quality monitoring and management functions. StarBox includes unlimited voice mail, extensive interactive voice menus, ring groups, conference rooms and call queues. StarBox connects over the Internet to at Star2Star data center, where it is managed and monitored 24/7.
The new StarBox models include the StarBox 2250, StarBox 2250CR and the StarBox 5500CR. The StarBox 2250 replaces the previous model StarBox 2200, which is now discontinued.
The StarBox 2250CR adds call recording capabilities to the StarBox 2250. It can hold approximately 2,500 hours of call recordings on a built-in SSD drive. Similarly, the StarBox 5500CR adds approximately 5,000 hours of call recording to the company’s flagship StarBox 5500.
Recorded calls can be played back using the Star2Star cloud-based Application Framework.
In addition, Star2Star now offers a Recording Archive Service for customers that need long-term storage of their call recordings. This cloud-based creates a backup of call recordings on a regular schedule with no user intervention.