CenturyLink Reps Accused by Rival Click! of Lies

Click! Network, a division of Tacoma Power, is fed up with rival CenturyLink.

The Tacoma, Wash.-based communications company claims CenturyLink representatives are knocking on doors and telling customers that Click! is going out of business in the coming months. In a statement July 6, Click! warned customers that the statement is false.

Diane Lachel, a spokeswoman for Click!, last week told The News Tribune in Tacoma, Wash. that a formal complaint will be filed with the Office of the State Attorney General. In an email sent to Channel Partners Monday, Lachel said Click! still hadn’t filed a complaint with the AG’s Office.

"Based on approximately a dozen complaints over 9-days, the CL reps are all telling the same story — Click! is going out of business in the next two months and they should switch now to avoid the rush," Lachel said in the email.

Meg Andrews, a spokeswoman for CenturyLink, told The News Tribune that the company would discuss the issue with the vendor that employed the door-to-door salespeople. She did not immediately respond Tuesday when asked by Channel Partners for comment on what actions CenturyLink has taken in response to the complaints.

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