Zultys on Monday introduced Flex Communicator for call centers.
Flex Communicator integrates third-party CRM systems with the Zultys MX Unified Communications platform. The functionality, which is available immediately for Windows, generates a screen pop and looks up records on an incoming call.
Zultys also offers Salesforce Communicator and Outlook Communicator for better interoperability with its UC technology.
Zultys sells through channel partners.