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ShoreTel’s Largest Reseller to Sell Cloud UC

The new cloud division at ShoreTel Inc. is beginning to make headway in recruiting existing ShoreTel dealers to sell its cloud-based services. The gearmaker announced this week that Transcend United Technologies, ShoreTel’s largest reseller, has become a a ShoreTel Cloud Division channel partner and will be able to offer cloud-based voice, unified communications, mobility and contact center solutions, in addition to ShoreTels on-premises systems.

Transcend United  is a global IT systems integration and managed services firm that focuses on unified communications, wireless and mobility, network and data center infrastructure, and backup recovery solutions to midmarket and enterprise customers. With the addition of ShoreTels cloud solution, Transcend United will now offer integrated on-premises and hosted solutions.

ShoreTel’s cloud division was formed by the acquisition of M5 Networks earlier this year. The combined company began a campaign to recruit existing ShoreTel dealers to sell M5 services.


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