Hosted VoIP and UC provider Telesphere has hired Brent Bourne as its COO.
Bourne will oversee daily customer operations, including service delivery and customer experience. He most recently coordinated post-sales architecture, engineering, testing, and hardware and software implementation for large telecom carriers at MetaSwitch. Before that, Bourne served as COO of InfoArmor Inc. and IntelePeer Inc.
In addition to hiring Bourne, Telesphere said it is adding PoPs in key parts of the United States and connecting them high-capacity-bandwidth facilities. The aim is to better support multilocation enterprises whose employees work from home and on the go with smartphones, tablets and laptops.