tw telecom Gives Customers Real-Time Network Performance Info

tw telecom announced this week it has begun a national rollout of its Enhanced Management service for IP VPN, Ethernet and Converged services customers. The first phase of its Intelligent Network portfolio, the Enhanced Management service will be available for sale through the company’s indirect sales channel.

Enhanced Management gives customers real-time network performance management information, including bandwidth utilization, class-of-service utilization, packet loss, latency and jitter. Data is available on an end-to-end and segment-by-segment basis through tw telecoms MyPortal Web-based information management tool.

The company conducted a limited release of Enhanced Management for its managed IP VPN and Converged customers. This national rollout also includes Enhanced Management for Business Ethernet and will be completed during the summer of 2012.

Upcoming phases of tw telecoms Intelligent Network include Dynamic Capacity and Application Aware Networking. With tw telecoms Dynamic Capacity service, enterprise customers will be able to scale their Ethernet bandwidth immediately across the network without service interruption  through the same MyPortal interface they use for Enhanced Management.

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