Master agency Telarus Inc. announced that it has completed its corporate relocation to a new 6,000-square-foot office space located in the Centennial Plaza Tower in Sandy, Utah, with the installation of crown signage Tuesday.
The new office was custom architected for large-scale telecom management and includes a support operations center (SOC), agent training room, board room, idea (whiteboard) room, software development room, break room and 10 executive offices.
Telarus President Adam Edwards said the SOC is outfitted with LCD screens so Telarus can monitor metrics, such as orders that are falling out of SLA with a carrier, new price quote requests coming in, the health of the carrier APIs that feed GeoQuote, and more. “Having that information in a visual format which we patterned after a carriers Network Operations Center (NOC) gives us a chance to take immediate action to get our agents what they need, quickly,” he said.
The Telarus executive team spent more than a year looking for the office space. Prior to moving in, the space was completely demolished and reframed to Telarus exact specifications.
“When we sat down with the architects to lay out our new office, we knew that we had to dedicate space to key areas of our company: sales support, agent training, software development, accounting, and brainstorming,” said Telarus Co-founder Patrick Oborn. “Since making the move, we have seen a spike in productivity, morale, and most of all, in agents coming to spend time with us in our new headquarters.”
"The big, one-stop-shop providers just can't keep up with this pace of change." goo.gl/fb/Ew3Lq2
March 22 2019 @ 20:35:09 UTC