Verizon Wireless says its new business tool combines the processing power of Android smartphones, the carriers wireless network and existing enterprise telephone systems to support employee mobility while maintaining corporate security and control.
Using the Mobile Unified Communications Client (Mobile UC) introduced this week at the CTIA Enterprise & Applications show in San Diego an employees personal mobile number and business landline number are both instantly accessible from a users smartphone. VzW says mobile employees can place calls and answer them from their work number even when away from the office. Calls initiated from the mobile phone’s business identity are routed through the existing corporate IP PBX system and display the employee’s business number to callers.
A business identity mode allows companies to leverage the benefits of their PBX system by routing mobile calls through the existing IP PBX system to maximize Least Cost Routing for savings on international and intra-company calls, while also maintaining business credibility to customers and prospects who see the business number in their caller ID. Employees can access voice mail and other frequently used desk-phone features, such as call hold, transfer and conference capabilities, from their smartphones.
“Convenience is key, especially when a professional spends time both in their traditional office as well as going on the road,” said Bill Versen, director, advanced mobile communications, Verizon Wireless. The Verizon Wireless Mobile Unified Communications Client makes it a seamless, easy-to-use experience that satisfies the customer needs for simplification and lower cost solutions.”
Verizon Wireless also has developed the enterprise-class Mobile UC Docking Station sold separately to connect Android smartphones to a business’ Ethernet. Similar to a traditional office phone with standard functions, the docking station is designed to leverage Android smartphones to power the office-phone experience. When the mobile phone is docked, it doesn’t use wireless minutes for calls.
For deployment, an enterprise’s IT department is provided with a configuration tool that allows it to establish profiles for end-users specific to their PBX identities. The Mobile UC Client is deployed by download from V CAST Apps store. All existing parameters for smartphone usage, existing PBX calling restrictions and policies, and security settings are maintained with the client.
Verizon Wireless’ Mobile UC Client is compatible with leading IP PBX manufacturers, including Cisco Unified Communications Manager 6.1.4 and above and Avaya Communication Manager 5.2 and above. It currently supports the Motorola Droid X, Droid X2, Droid 2, Droid 2 Global and Droid Pro. More devices and manufacturers will follow.
The Mobile UC Client costs $7 per month per user. The docking station is $125 per station.