StarRecovery provides users with a complete virtual PBX system that can be called into action when a customers main telephone system is rendered inoperable by environmental, power or Internet disruptions.
StarRecovery does not require an initial capital expenditure. Users pay a low monthly fee plus usage charges. StarRecovery is best for customers who would like to have the reliability of a Star2Star phone system, but who are contractually obligated to keep their existing phone systems for some period of time.
During initial configuration of the StarRecovery system, the system administrator determines how incoming calls will be routed on the StarRecovery system. Employees who have their own direct dial number can choose to receive calls on a cell phone, home phone or both. Main or departmental numbers can be routed to an auto attendant or to a ring group.
When the primary phone system goes down, the administrator activates StarRecovery by notifying the local exchange carrier. Upon notification, the carrier reroutes calls to the StarRecovery system using remote call forwarding. The StarRecovery system accepts all incoming calls in place of the companys primary phone system. Incoming calls are automatically routed to their pre-determined destinations.
StarRecovery allows companies of all sizes to have a robust, reliable and inexpensive disaster plan for their phone system,” said Norman Worthington, CEO of Star2Star Communications.
StarRecovery provides all the features of a standard Star2Star Business phone system, including unlimited voice mail, email delivery of voicemail, auto attendants, menus and conference rooms. The entire StarRecovery system is hosted at Star2Stars data centers, and no local power or Internet connection is needed.
In the event of an extended outage, StarRecovery services can be delivered via an optional portable IP PBX system that can be installed in hours. StarRecovery systems can be permanently converted to standard Star2Star systems with minimal configuration changes, making it a good transition solution for companies planning to switch to Star2Star.
We built this product because customers were asking us for it,” said Worthington. Were offering users of other companies systems the ability to fail over to Star2Stars proven, highly reliable VoIP system in the event of an outage.”
StarRecovery is available now.