First, the company is preparing to unveil its cloud computing division. The units name had yet to be determined by press time but WTG said its services will include unified communications, Microsoft Exchange email, mobile email, Microsoft SharePoint, network security, managed firewalls, Web conferencing, business continuity and disaster recovery applications, business process applications, and data storage and archiving.
“As we continue to see the proliferation of provider-based cloud products, we felt that a separate division of the company was necessary,” said WTG CEO Vince Bradley. Most importantly, we are launching a complete suite of services with more than 30 mission-critical applications. With WTG Cloud Services, we are able to offer a total package for our agent partners to offer to their clients.”
Next, WTG now offers merchant services, offer clients multiple processor quotes for EBT, ACH, check processing and more. The product features wholesale processing rates, multiyear guarantees and automated billing systems.
Mark Sondergaard, WTGs vice president of sales, said merchant services are a natural addition” to the companys portfolio.
As all of todays services meld together, merchant services fall under the access methods that voice and data are using,” Sondergaard explained. If our agents can be fully equipped when looking at the customers complete portfolio, it makes them a more valued and trusted resource. We have added a product line that covers all areas of merchant services, so that our agents can be prepared for any service needs.”
WTGs mobility unit further has launched QuickQuote,” a service that lets agents enter opportunities and get same-day pricing on mobile and wireless services. And the master agency is providing consulting services to enterprises, whose wireless needs often are complex. WTG Mobility helps enterprises with items including solution design; implementation of wireless products such as M2M and RFID; lifecycle asset management; mobile devices; custom applications.
Wireless has the fastest sales cycle in this industry,” said Tem Wu, WTGs mobility manager. We know that by giving agent partners quotes for new activations, upgrades, and equipment in a timely manner they are able to work more opportunities and close more business every month.”
Finally, WTGs energy subsidiary, Energent, has released matrix pricing for energy products and services. Some of the providers tapped for the new methodology include BlueStar Energy Services, Spark Energy and DTE. For agents, the key is that they now can offer competitive daily matrix pricing to their customers. At the same time, they can continue providing customized pricing and rate analysis to high-volume users.
In addition, fixed-rate pricing can now be quoted and contracted the same day via matrix pricing, which will be honored for up to 30 days. This type of pricing can also be quoted to customers across multiple industries and in more than 10 deregulated states; other states will be added soon.
“We are obviously excited about the addition of matrix pricing, as this is really going to make the sales process even easier for our partners,” said Tyler Price, Energents director of energy services. Matrix pricing allows partners to really gear up the sales due to the ability to quote a rate to a customer the day and date it’s released by our vendors.”