snom, SIP Print Team on Call Recording for SMBs

IP equipment and solutions provider snom technology has formed a new technology partnership with SIP Print, a maker of Session Initiation Protocol (SIP)-based call recording, accounting and management software. SIP Prints call-recording platform is now interoperable with snom’s portfolio of desktop phones and IP PBXs, including the snom ONE plus IP PBX appliance.

The companies say their partnership offers smaller companies and organizations an enterprise-class solution for call recording and accounting in a package designed specifically for SMBs. They say the snom-SIP Print combo provides an easily installed and managed, end-to-end solution with minimal capital investment. Its particularly good for organizations either required to track and record calls for compliance reasons such as emergency call centers or small financial or legal institutions or those interested in call recording for internal business intelligence purposes.

Based on standards-based SIP technology, snom says its ONE IP PBX is a versatile VoIP communications platform for SMBs with five to 150 extensions or more. The snom ONE is designed to offer all the functionality available with VoIP telephony, including call waiting, call forwarding, centralized address book, conferencing and simultaneous ringing of cell phones and desktop phones. In addition, it offers advanced features such as PSTN or SIP trunk connectivity, shared line emulation, hot desking and presence features. The snom ONE plus allows businesses to put all of the features and functionality of the snom ONE IP PBX in an on-premise hardware solution.

“As VoIP-based call traffic continues to grow, call recording for compliance and records keeping is becoming more and more important to many kinds of businesses and organizations, including SMBs, yet many solutions are expensive and aimed at larger enterprises,” said Donald Palmer, CEO of SIP Print. “By validating our interoperability with snom, we are presenting an end-to-end recording platform that is readily available for the SMB market and can make the whole process a much more simple and cost-effective affair.”

SIP Print’s call recording appliance comes in various sizes, ranging from 15 seats to more than 200 seats. It provides a searchable database of calls, archived in .wav format for what the company says is easy control of playback and integration, and is CALEA compliant.

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