Lightyear Network Solutions, Inc. on Thursday announced completing a major phase of its integration with its subsidiary, SouthEast Telephone.
The Louisville, Ky.-based telco has consolidated all of the roughly 30,000 SouthEast Telephone business and residential customers into Lightyears Portal System, its proprietary client service and account management system. The portal system now contains Lightyears entire customer base of roughly 60,000 customers, and Lightyear said the system has the capacity to handle more than a million additional accounts.
Having all our customers on one centralized invoicing and client management platform offers a significant benefit to the company, including creating operational efficiencies, eliminating unnecessary system redundancies and maximizing headcount,” said Lightyear CEO Stephen M. Lochmueller. We believe this integration will contribute to our strategy to increase organic growth and profitability.”
Lightyear acquired Southeast Telephone in the fourth quarter of 2010. SouthEast Telephone is a provider of voice and data telecom products with a 41-county footprint in Kentucky. Its customer base consists primarily of residential customers.
"The big, one-stop-shop providers just can't keep up with this pace of change." goo.gl/fb/Ew3Lq2
March 22 2019 @ 20:35:09 UTC