Cisco announced today at the Enterprise 2.0 event in Boston that the Cisco Quad enterprise collaboration platform will be offered as a hosted and managed deployment model. It will be delivered initially in the United States and Canada through ACS (a Xerox company), in Europe through Logicalis UK, and in Australia through Alphawest (a wholly owned subsidiary of Optus).
Cisco says this new option is well-suited for customers who aren’t able or don’t want to deploy or manage Cisco Quad themselves. Its designed to extend choice and flexibility in how customers implement and use the platform, and will create professional services and integration opportunities for channel partners, strengthening and broadening their customer relationships.
Cisco also announced that systems integration partner, Capgemini, will consult organizations in a variety of ways pertaining to their deployments of Cisco Quad, from defining use-cases and business goals for social collaboration to implementing and integrating Quad within the customer’s existing processes and environments, as well as driving governance and adoption to ensure the effective use of the platform.
Cisco also announced its upcoming release of Quad 2.5, which will include pre-built integrations with leading content management and instant messaging platforms from EMC, Microsoft, and IBM, as well as a new mobile application for the Android-based Cisco Cius tablet. Cisco says Quad 2.5 will feature a broad set of capabilities that help end-users tailor Quad to their specific needs, and a comprehensive set of services that are specifically designed to accelerate engagement and adoption.
"Our clients will see immediate benefits from Quad. ACS can simplify our clients’ business operations by installing this collaboration software in a matter of days so they can focus on their customers," said Nagesh Kunamneni, chief technology officer, ITO Strategy & Service Management, ACS.