A new report from Infonetics Research shows that the VoIP services market has been able to weather the recent economic storm and is poised to reach the $50 billion milestone.
" With increasing customer adoption, [the market] reached $49.8 billion in 2010 (compared to $34.8 billion in 2008). While the residential services segment remains the largest of the market at 69 percent of total revenue, business VoIP services are growing at faster rates; a notable example: SIP trunking had a breakout year with 143 percent revenue growth in 2010," said Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.
Infonetics forecasts the combined business and residential/SOHO VoIP services market to grow to $74.5 billion in 2015 and managed IP PBX business VoIP service revenue is expected to more than double from 2010 to 2015.
NTT of Japan is still the world’s largest residential VoIP service provider, followed by Comcast and France Telecom. The fastest growing segments of the VoIP services market are SIP trunking and hosted UC telephony.
The number of residential VoIP subscribers increased 19 percent in 2010 to 157 million worldwide.
Based on a healthy demand for cloud-based services, the report says, the number of seats for IP Centrex and hosted UC services grew 20 percent in 2010.
Infonetics VoIP and UC Services and Subscribers is a market share and forecast report that includes two Business VoIP Service Provider Scorecards that will be published later this year, and an IP Centrex Provider Tracker highlighting deployments by provider, region, service, and platform.