That means Catalyst Telecom is eligible for more financial, technical and sales assistance from Avaya, and the benefits trickle down to VARs and other partners.
All told, Catalyst Telecom far exceeded Avayas certification requirements, earning three times the required sales specialist enterprise credentials and five times the professional design specialist enterprise accreditation. In addition, Catalyst Telecom landed 94 sales certifications (the program minimum was 16) and 20 design and technical support endorsements (the program minimum was eight) for data, and small and medium enterprise solutions.
Our certification numbers are a testament to our commitment to exceeding the level of service and support we provide to our reseller partners, as well as to Avaya,” said John Black, president of Catalyst Telecom. Catalyst Telecom is a division of international distributor ScanSource Inc. Both companies specialize in voice, video and converged communications equipment to provide services including unified communications, conferencing and collaboration, wireless Internet networking, call recording and more.