DCI used Mitels Multi-Instance Communications Director to create the product, designed to improve functionality and cost of on-premise gear such as PBXs. DCI is targeting the product at hotels and convention centers, which can benefit from more efficient systems while reducing capex and operating expenses, said David Nick Di Lucia, senior vice president at DCI.
“This is a true value-add for our hospitality customers and a key differentiator for Mitel, as other UC vendors do not offer hosted solutions for this market,” Di Lucia added.
Stephen Beamish, vice president of marketing and business development at Mitel, said a trend in hospitality is to control IT complexity.
DCI’s hosted UC offering is a perfect example of how Mitel’s technology can help hospitality companies improve their competitiveness while giving their customers an elevated communications experience,” he said.
DCI expects to offer the hosted service starting in May.