Microsofts recently announced partnership with Nokia symbolizes its strategy to become a serious player in the mobile phone market.
But the software giant may make little headway if its Windows Phone 7 operating system continues to face glitches.
Microsoft reportedly caused some problems after delivering a software update of its operating system to some Samsung mobile phones.
We have identified a technical issue with the Windows Phone update process that impacts a small number of phones,” a Microsoft spokesperson said. In response to this emerging issue, we have temporarily taken down the latest software update for Samsung phones in order to correct the issue and as soon as possible will redistribute the update.”
Having only debuted last fall, Microsofts Windows Phone 7 OS might have a long way to go before it poses a serious threat in the U.S. smartphone market to the likes of Apple, Google and Research in Motion (RIM).
The NPD Group, a market research firm, reported last month that Microsofts system controlled a modest 2 percent of the U.S. smartphone market in the fourth quarter based on unit sales. Meanwhile, Googles Android OS holds 53 percent market share, ranking as the most popular operating system ahead of Apples iOS (19 percent) and RIMs OS (19 percent).
Microsoft has made the case for Windows Phone 7s differentiation and improved integration,” said Ross Rubin, executive director of industry analysis for NPD, in a statement Jan. 31. Now, the company must close the feature gap, offer more exclusive capabilities, work with partners to deliver hardware with better differentiation, and leverage its extensive experience in driving developer communities to increase its app offerings.”