The expanded partnership comes as ShoreTel has turned its Champion Partner Program into two tiers. The change gives resellers the option of working with distributors such as ScanSource, ShoreTel said.
The deal further provides evidence of end users desire for features such as multimedia collaboration and integrated customer relationship management systems think Salesforce.com. On top of that, mobile workers can use the ShoreTel technology as if they were at their desks.
ScanSource said adding the ShoreTel phones with built-in UC underscores the companys goal of helping resellers increase revenue.
We look forward to continuing to help our partners be successful by offering a focused sales and business development team, excellent training and education opportunities, marketing support, and many other industry-leading value-added services that help drive rapid partner success,” Buck Baker, president of ScanSource Communications, said in a press release.
To that point, ScanSource is holding a series of road shows around the United States to help partners learn more about ShoreTels products and services. ScanSource is offering Webinars and other online tools as well.
ScanSource Communications shares our commitment to quality, innovation and customer satisfaction, and their expertise will help resellers deliver product and service excellence to customers around the world,” said Don Girskis, ShoreTels senior vice president of worldwide sales.