A recent survey by Sage North America identifies the three biggest areas of concerns affecting cloud-based application adoption by small and midsize businesses.
Software-as-a-Service: Managing Benefits for SMBs,” identifies organizational issues, technology considerations and operational skills as three of the most critical areas affecting SaaS or cloud-based business application adoption by small and midsize businesses.
To benefit from cloud-based applications, companies must put an emphasis on:
Our 2010 survey research indicates that CRM is one of the top five cloud-based applications being adopted by SMBs today, and is expected to lead SaaS adoption and deployment for SMBs through year-end 2012,” said Robert McNeill, vice president of Saugatuck Technology, which authored the survey on behalf of Sage. Earlier this year, Saugatuck released the companion study, Software-as-a-Service: Managing Key Concerns and Considerations,” which found security, data integrity and customization to be top deployment concerns of SMBs.