CHANNEL PARTNERS Star2Star Communications (Booth #4013) announced at the Channel Partners Conference & Expo the release of the first in an ongoing series of white papers. The first paper, titled Star2Star System Architecture,” is now available for download from the Star2Star website.
Our system uses a unique architecture that delivers some very real advantages to our customers,” said Joe Rhem, president of Star2Star. We want to explain exactly how the architecture works and why it is superior to other VoIP systems.”
The Star2Star system uses a unique blend of a small, on-site PBX system (called a StarBox) and a suite of telephony applications hosted on Star2Stars high-reliability servers. The on-premise PBX can make intelligent call routing decisions, the company said. For example, intercom calls from one extension to another never leave the building; the calls are connected directly between the two extensions without typing up Internet bandwidth or trunk resources.
Unlike other VoIP providers, Star2Star claims to provide a complete, end-to-end service that includes the PBX, the VoIP service, and IP telephones. Star2Star takes responsibility for service and support for the entire system, and offers next-day equipment replacement in the event of a hardware failure. By taking responsibility for the entire call path, Star2Star says it can control quality and monitor reliability, using patent-pending technology.
While the first title in the white paper series is technical in nature, upcoming papers will cover the technical, business, and cost-saving aspects of VoIP.