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Verizon Wireless Exchanges Faulty Droid Xs

After drawing criticism for running short on supply, Motorola and Verizon Wireless are taking some heat in their online forums for technical problems with the new Droid X smartphone.

The Droid X just debuted a week ago, and sold out on its first day, definitely a good sign except perhaps from a PR standpoint for the two heavyweights that are in a constant battle with Apple and its iPhone. But now some owners are complaining about technical issues having to do with the Droid Xs display, including flickering, dead pixels and the appearance of vertical banding. Electrical problems and/or a graphical error could be to blame.

In response, Verizon is replacing the unit if a customer reports the problem. Many of those affected are from the same batch sold on July 15, so while Verizon hasnt made an official statement, the carrier is likely hopeful that the issues are not widespread.

With all of the problems Apple has had with the launch of the iPhone 4, and reports that many iPhone owners are holding off before upgrading, this is an excellent opportunity for Motorola and Verizon to make up some ground.

The Droid X features an 8-megapixel camera, a 720p video output and a MiFi-like Wi-Fi hotspot-maker for connecting Wi-Fi devices to the Internet anytime (tethering is capped at 2GB, however). It also has a 4.3-inch LCD and runs Android 2.1. As a bonus, an upgrade to the Froyo” Android 2.2 OS and Flash 10.1 will come in August. It sells for $199 for new two-year activations; the Wi-Fi hotspot service is an additional $20 per month over the data plan cost.


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