Master agency Five Star Communications has rolled out two services that enable agents to make money on directory assistance calls.
This month the company rolled out its own DA service called 5Star411 that is priced at 60 cents about 50 percent less than most standard carrier DA service rates. Agents get a dime off of every call.
This week Five Star also rolled out ReDirect411, a service just for mobile phones that redirects 411 calls to free DA services. The download costs $9.95 per device for the life of the account; agents make $4 per device.
The app currently is compatible with Blackberry devices. Support for Android, Microsoft OS and other smartphone operating systems is coming soon.