Enterprise communications powerhouse Avaya has reached outside the company to appoint Stephen J. Gold as senior vice president and chief information officer. Gold, a veteran of GSI Commerce, is tasked with overseeing all aspects of the companys technology strategy and vision. In addition, he is also in charge of driving IT excellence across Avayas business operations and systems policy worldwide. His first priority will be to identify and prioritize the companys myriad IT initiatives, and establish a cohesive strategy that maintains Avayas leadership position across a number of technology fronts, while improving and setting best practices throughout the companys business divisions for greater overall business efficiency.
While Avaya has not made any formal statement on its future strategic direction under Gold, Jim Chirico, chief restructuring officer and president, Operations, did indicate Gold was chosen for his deep expertise in IT and reputation for streamlining business structures, something that will become increasingly important as Avaya works to fully integrate the assets and business divisions acquired from former rival Nortel Networks. Chirico also pointed to the important role Gold will play in maximizing company resources to support its customers and partners as Avaya pursues its mission to enable the future of real-time communications.
Gold brings a varied pedigree to his position, not to mention a B.S. degree in computer science from St. Johns University. Having last served at GSI Commerce as executive vice president, CIO and corporate chief technology officer, where he oversaw product and technology strategy for GSIs eCommerce business, Gold has also worked as vice president and divisional CIO for Merck & Co.s U.S. Human Health and Worldwide Vaccines divisions. Before that, he served as SVP and CIO for Medco Health Solutions, as well as other posts at Medco, Dun & Bradstreet and Sandoz Pharmaceuticals.
Gold will be based at Avayas headquarters in Basking Ridge, N.J., and will report directly to Chirico.