Mitel Networks Corp. (MITL) announced this week that it has joined Research In Motion’s BlackBerry Alliance Program as an Elite Member and plans to add BlackBerry Mobile Voice System 5 to its unified communications solutions.
The planned solution will combine the advanced telephony features of Mitel Communications Director (MCD) with the mobility features of BlackBerry MVS 5 across corporate networks. Additionally, Mitel’s Dynamic Extension solution allows for the seamless call handoff between devices. For example, employees can answer a customer call at their desk, continue it on their BlackBerry smartphone, and complete the call on a home phone line.
Mitel currently offers UC applications for BlackBerry smartphones to provide the same user experience as on a Mitel desk phone, including the ability to access to corporate contacts and voice mail using Mitel Unified Communicator Advanced Mobile Portal. Users also can automatically update Mitel’s Dynamic Status using Mitel UC Advanced Dynamic Location, which uses GPS and other location-based services from the BlackBerry smartphone.
“We continuously hear from customers about the importance of mobility in their companies. BlackBerry smartphones continue to lead in messaging and with Mitel’s pedigree in voice applications, we are offering our customers best-of-breed solutions to suit their business communications and mobility needs,” said Paul Butcher, president and COO at Mitel. “Mitel is in a unique position to deliver integrated software-based solutions in a flexible manner to new and existing customers.”