XETA Plans to Buy Fellow Avaya-Nortel Dealer

Oklahoma-based XETA Technologies Inc. (XETA), a leading Avaya-Nortel dealer, announced Monday it intends to purchase fellow Avaya-Nortel dealer Pyramid Communications Services Inc. of Carrollton, Texas. The transaction is expected to close during XETA’s third fiscal quarter.

Founded in 1998, Pyramid ended 2009 with revenues in excess of $10 million. It has a presence in eight states and 22 markets.

XETA CEO Greg Forrest said the acquisition would strengthen its operations in the Central and Mountain time zones.

“This acquisition is consistent with our strategy to be an active consolidator of regional and local business partners with significant integration, maintenance and repair services franchises,” Forrest said in a press statement.

In a March 30, 2010, interview with PHONE+, Forrest said Avayas December 2009 acquisition of Nortel presented an opportunity for consolidation in the channel with many former Nortel dealers struggling both under the gearmakers bankruptcy and the transition to the Avaya program.

XETA, an Avaya Connect Platinum Partner, has represented both Avaya and Nortel since 2004 when it acquired Nortel dealer Bluejack Systems LLC.

“Pyramid’s acquisition by XETA will accelerate our transition to the Avaya Connect program and allow us to dedicate more of our resources to growing our business,” said Wade Griffin, Pyramids CEO and co-founder, in a press statement. “By leveraging XETA’s national service footprint and broad technical competencies, we can immediately expand our offerings to current customers and will be better positioned to grow with existing and new ones.”

XETA maintains an in-house 24/7 contact center, combined with a nationwide service footprint.

XETA and Pyramid also have several other vendors is common, including HP, Juniper, Microsoft and Polycom. XETA also brings Alcatel-Lucent, Mitel and Samsung to the combination while Pyramid adds relationships with ShoreTel, Extreme Networks, Interactive Intelligence, LifeSize, Meru Networks, Mutare Software, Tango Networks and Trapeze Networks.

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