McGraw Communications Inc. (Booth #1308) is announcing at the Channel Partners Conference & Expo this week a new promotion that enables agents to offer their customers free inventory management services through its SOPHIA tool for one year.
Customers that purchase at least $3,000 in monthly billings of McGraw services are eligible to receive the inventory service at no cost for all McGraw services plus up to $10,000 in non-McGraw billings.
SOPHIA was built by in-house developers to help businesses manage their telecommunications assets and contracts. The product and associated professional services were spun out into a separate company, 20/20 Comware, in August 2009.
SOPHIA offers inventory management (by location, service and provider), ordering/provisioning (pending orders, installation status), help desk/trouble ticketing (status, resolution, history), financial reporting (by cost center service and provider) and contract management (providers, expiration, commitment).