Deltacom Introduces Exclusive Agent Program

ITC^DeltaCom Inc., a provider of integrated communications services to customers in the southeastern United States, has announced the launch of its Exclusive Agent program. The carrier cut a large number of agents in December, making quite a stir in the channel community.

Deltacom said the new program promotes a consultative agent sales model with a focus on delivering full-service, cost-effective, reliable communications solutions for business customers. Under the program, VARs, equipment vendors, computer vendors and integrators become full-service telecommunications consultants as Deltacom exclusive agents with a deep expertise in Deltacom’s services.

Deltacom’s Exclusive Agent program provides:

  • Upfront commission payments with no quota or contract sales commitments
  • Authorization to sell Deltacom’s extensive portfolio of business communications services ranging from standalone voice and data services to comprehensive integrated communications bundles, backed by Deltacom’s commitment to superior customer service
  • Extensive training and access to Deltacom’s dedicated agent support team
  • Access to Deltacom’s agent portal that provides quote, service order, compensation and marketing information all through a single site

“Deltacom is focused on providing our Exclusive Agents with the services and tools they need to become the consultant of choice for their business customers,” said Ken Royer, Deltacom’s vice president of alternate channels. “Our new program is designed to position our agents to win more business and also provides them with a competitive compensation structure that is unique to the channel. We are pleased with the enthusiasm the program has generated since the pilot launch in early 2010 and already have 40 new exclusive agents participating in the program.”

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