Reseller TouchTone Communications Inc. (Booth #1300) is announcing at the Channel Partners Conference & Expo new, “aggressive” flat-rate pricing for its dedicated voice services. TDM and SIP-based voice connections are available, and interstate rates start at $0.0089 per minute.
“When we restructured our billing model we had wholesale pricing to the retail customer in mind,” said Steve Kaplan, TouchTone’s agent support manager. “Not only are our rates aggressive, but agents can be certain that their customers are always getting the same interstate and intrastate rates regardless of the day or time.”
TouchTone requires a 70/30 RBOC/non-RBOC traffic blend and bills in six-second increments with a six-second call minimum. There are no monthly recurring charges or contracts required (excluding local loops).
SIP is an Internet-based phone service that allows customers to make and receive calls using a data network instead of a standard phone line. This SIP-based VoIP solution allows businesses that have IP-capable phone systems to combine their voice and data onto one circuit, and can represent significant cost savings over a TDM platform.
“We offer [SIP trunking] customers the choice to either purchase bandwidth from TouchTone or through another ISP,” said Kaplan. “This way, if the customer has an existing contract with another provider, they do not have to pay any early termination fees, but can still take advantage of our low flat-rate pricing.”
According to the company, a typical business customer could save 40 percent or more on their monthly communications bill using SIP trunking.
Trunks, or channels, are subscribed to according to the number of anticipated simultaneous calls a customer plans to make and receive at any given time, and can be added and removed as needed.
“Unlike many other companies, with TouchTone, no contract is required and no SIP trunking fees apply,” Hosein Babai, TouchTone’s VoIP services manager. “Plus, with TouchTone’s flat-rate billing model, there are absolutely no surprises at the end of the month. It’s a win-win situation for both the agent and the customer.”