BT Conferencing has launched a fully managed automated service for TANDBERG solutions called BT One Source for TANDBERG.
One Source combines TANDBERG’s telepresence and video conferencing solutions with BT Conferencing’s management services.
BT One Source for TANDBERG is a service portfolio that allows customers to tailor TANDBERG telepresence and video conferencing solutions to meet their specific business requirements. It includes planning, design and implementation services such as BT’s One Care Preferred “white glove” services. Support levels can be tiered to provide producer-assisted or automated call launching using BT’s Engage suite of software tools (EndPoint Connect and Bridge Connect), which are available to fully automate a customer’s telepresence and video conferencing experience. To provide further flexibility, customer-owned bridging infrastructure can be located on their premises or housed in a BT colocation facility.
“The long-standing TANDBERG/BT partnership has delivered innovative telepresence and video conferencing solutions for our customers,” said Wayne Stephens, vice president of Partners and Alliances, TANDBERG EMEA. “Taking our partnership a step further, BT One Source for TANDBERG allows customers to integrate our award-winning telepresence into any environment complemented by industry-leading support and services to help ensure the best experience.”
BT’s One Source also includes Engage Tracker, a new tool that allows organizations to quantify the return on investment (ROI) of their visual communications program by tracking travel cost savings and carbon emission reductions resulting from reduced travel. Engage Tracker tallies savings on actual installed and utilized video systems, not on industry averages, estimates or models.