Under a resale agreement, Siemens is integrating Polycom’s personal and room-based telepresence, high-definition video conferencing and desktop video collaboration applications into its OpenScape UC environment, available to enterprises via Siemens’ network of channel partners.
“Video communication is becoming a key component of UC, and helps to dramatically improve the productivity of our customers,” said Mark Stone, chairman and CEO at Siemens Enterprise.
Robert Hagerty, chairman and CEO of Polycom, added: “Organizations across industries are adopting Polycom visual communication to drive efficiency and effectiveness among geographically dispersed teams, and to strengthen relationships with customers, partners and suppliers. Teaming with Siemens, we are able to deliver these powerful collaboration capabilities within the core communication tools that people use every day.”
Polycom’s infrastructure platform delivers centralized management and provisioning; scalable multi-site, multi-network conferencing capabilities; network-aware firewall traversal; recording, streaming and video content management; and interoperability with other standards-based immersive telepresence systems and legacy video conferencing equipment.
Polycom RMX series conference bridges and HDX video endpoints integrate with the OpenScape Unified Communications Server, which takes advantage of industry standards such as SIP and Service Oriented Architecture (SOA) to help ease integration. By leveraging a data center approach, OpenScape voice and UC services can be overlaid in existing IT or telephony environments, eliminating traditional barriers between communications systems while providing unmatched scalability and flexibility when integrating with other popular enterprise-class solutions and devices. This allows organizations to extend the benefit of UC features such as one number service to the desktop via Polycom conference bridges and video endpoints.
OpenScale Services, a comprehensive portfolio of professional and managed services, will go along with the video-enabled UC sale, because many IT departments may lack the skill set or resources necessary to take on the integration of best-of-breed UC technologies. Siemens also can provide 24×7 network and device monitoring from its global Video Network Operations Center, and working with Polycom, will be able to expand this managed services offering with dedicated, 24×7 maintenance and technical support.