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Verizon Business Expands UC&C Consulting

To help business leaders integrate unified communications and collaboration technologies, Verizon Business is expanding its comprehensive suite of UC&C Consulting Services.

The new management consulting services will provide expert consultants who will learn all about a company’s business objectives, assess its current technology, conduct user profiles to uncover opportunities for business-process improvement, and overcome cultural hurdles – such as employee reluctance to use new communications tools, explained the company.

“Verizon Business is well-known for its managed services and for its ability to install products and services – and to make them work so that they achieve the best results,” said Kerry Bailey, chief marketing officer for Verizon Business. “We’re combining that expertise with business consulting services to help management teams translate business objectives into strategy, define and measure return on investment, and build a game plan for successful employee adoption. As a result, Verizon Business can be a catalyst for more efficient, automated and interoperable business processes in any industry.”

The full range of UC&C professional consulting services include:

  • Strategic Consulting – With an emphasis on management consulting, Verizon Business identifies business objectives and existing processes to create a tailored UC&C approach. By understanding an enterprise’s environment, expert consultants can implement plans to unleash the power of UC&C technology and workforce mobility.
  • Financial Analysis – To help customers quantify the benefits of a UC&C strategy including measuring return on investment and total cost of ownership, Verizon Business experts establish benchmarks and milestones to translate business impact to the bottom line.
  • Operational Integration – Verizon Business can synchronize all aspects of technology deployment, including design and platform integration, implementation and migration, project management, analysis, and reporting. Verizon Business also provides services that are equally.

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