The acquisition adds collaboration capabilities to Aspect’s unified communications services portfolio to help organizations improve business processes with the combined capabilities of these technologies. Bringing together unified communications and collaboration software applications with systems integration (SI) capabilities allows customers to achieve business objectives more effectively than through services or applications individually.
Aspect and Quilogy share mutual expertise in Microsoft technologies, said the companies. Both companies are Microsoft Gold Certified Partners.
“Quilogy’s expertise in Microsoft SharePoint and the broader collaboration space, coupled with Aspect’s global unified communications leadership and strategic equity alliance with Microsoft, are a formidable combination in the enterprise technology market,” said Jim Foy, CEO, Aspect. “Plus, the opportunities for innovation with our unified communications applications for the contact center will mean new product capabilities, customized solution development, and tighter ties to enterprise resources for our contact center customers. This supports a logical evolution of Aspect’s vision of transforming enterprise business processes by leveraging Microsoft software platforms.”
The combined company will offer unified communications and collaboration services, including IT and SI services, such as strategic planning, design and architecture, user experience and interface design, implementation and hosting, user adoption and training, custom development, and business process consulting for Microsoft and Aspect software and platforms. Key supported products include Microsoft Office Communications Server 2007 R2, Microsoft SharePoint, Microsoft Dynamics CRM, Microsoft .NET, and business intelligent based on the Microsoft SQL Server analytics platform, as well as Aspect’s unified communications applications for the contact center and the Aspect Unified IP and PerformanceEdge platform products.
As part of the acquisition, Quilogy’s experienced team of application development and IT services experts will join Aspect Professional Services and its growing IT services practice. This team is led by Manish Chandak, former president of Quilogy, who will join Aspect as a vice president of professional services. Chandak brings nearly 15 years of experience in professional services and Microsoft collaboration technologies to Aspect.