Samsung Business Communication Systems (BCS) introduced Monday two “right-sized” editions of its OfficeServ business telephone system for SMBs, including the compact OfficeServ 7030 and expandable OfficeServ 7200-S.
“The addition of the OfficeServ 7030 and OfficeServ 7200-S to our product portfolio offers small and medium-sized firms the functionality of larger systems without the expense of purchasing excess capacity,” said Mike Rosen, Director-Product Marketing, Samsung BCS. “These newest additions extend the reach of the OfficeServ line to better service an underserved segment of the SMB market with systems tailored to the specific size of their businesses.”
The OfficeServ 7030 supports up to 20 stations using a combination of Samsung’s wired and wireless handsets, IP phones and digital telephones as well as support for SIP trunking. It includes the ability for desk and mobile phones to ring simultaneously, seamless integration of wireless handset and PDAs, networking to other OfficeServ platforms at remote sites, computer telephony integration, and softphone connectivity. It also includes basic phone features, such as auto attendant, caller ID with name and number, uniform call distribution (ucd), call sequencing and call recording. Voice mail with e-mail integration also is available.
The Samsung OfficeServ 7200-S supports up to 64 stations and comes with baseline features, such as call monitoring and reporting capabilities, auto attendant and uniform call distribution (UCD), embedded voice mail and e-mail gateway, enterprise-class firewall and intrusion detection, and support for SIP trunking. Optional add-on features and CTI applications include networking to other OfficeServ platforms at remote offices; desk phone and mobile phone simultaneous ring plus the ability to transfer, conference, and put calls on hold from a mobile phone; hot desking for alternative work areas or shared work areas; integration of wireless handsets and PDAs.
Both the 7030 and 7200-S are available through Samsung Authorized Dealers and are backed by a team of expert service technicians and a five-year warranty. Telephone user training also is available from a team of specialists.