Level 3 Communications Inc. (LVLT) will augment the nationwide voice and data communications solutions it provides to RemoteLink Inc., a national provider of conferencing, interactive voice response (IVR) and data-entry services.
Under the terms of the agreement, Level 3 – which already was providing switched voice and colocation services to RemoteLink – will deliver nationwide gigabit Ethernet and VoIP services, the latter comprising toll-free IP, voice termination and local inbound service.
“Over the years, Level 3 has demonstrated the ability to deliver scalable solutions for RemoteLink as our business has grown,” said RemoteLink CEO Cliff Parrish. “Expanding our partnership will allow us to enhance our existing product offerings and provide new resources and functionality for our clients.”
RemoteLink supplies customized audio and Web conferencing, IVR, data services and data-entry solutions to retailers, insurance companies, professional sports leagues, financial institutions, merchandisers and manufacturers.