Level 3 Communications Inc. (LVLT) has announced it is expanding its operations and enhancing its local presence in the Atlanta area. Through this initiative, Level 3 will combine its extensive backbone network, metro fiber-optic footprint, and a locally focused sales and customer support team to provide midmarket enterprises with greater access to Level 3’s full spectrum of communications services.
“We are building strong relationships with businesses throughout North Georgia because we couple our understanding of the ever-changing communications landscape with face-to-face local customer support,” said Allan English, Level 3’s Atlanta general manager. “We are seeing increased demand for a competitive alternative in the marketplace, and we’re taking our involvement in Atlanta to the next level to be that alternative for midmarket business customers.”
Level 3 has an extensive footprint throughout North Georgia that passes nearly 15,000 businesses. The company will add capacity to the network and will expand the number of businesses that are directly connected to this network, enabling significant scalability and reach of service for these businesses.
As one of the company’s core locations, Level 3 is deeply rooted in the Atlanta area, employing more than 250 people. As part of this initiative, Level 3 is realigning its workforce in the Atlanta area to combine an on-the-ground presence with intimate marketplace knowledge to deliver an outstanding customer experience. The company also is redirecting support resources to focus specifically on midmarket enterprises throughout North Georgia.