ACC Enhances BusinessDirect

ACC Business has announced at the Channel Partners Conference & Expo that ACC BusinessDirect now provides the following three essential BusinessDirect applications to all ACC Business Managed Internet Service and Private Network Transport customers: Domain Name Service Provisioning Tool, eMaintenance and Network Usage Reports at no additional cost. The company also says ACC Business Maintenance is now open 6 a.m. Monday through 5 p.m. Saturday (Eastern time).

Access is now available to all MIS/PNT customers. The company says benefits of these applications are:

  • Domain Name Service (DNS) Provisioning Tool – Allows the customer to administer DNS changes without contacting Customer Care
  • Network Usage Reports – Provides views of inbound, outbound, and average network traffic on a daily, weekly, or monthly basis

In addition, all MIS/PNT customers now have access to eMaintenance capabilities for MIS, PNT, and MLPPP. eMaintenance allows customers to submit and track trouble tickets on-line.

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