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Avaya Digestion of Nortel Likely to Be Rough

One Ovum analyst says Avaya’s integration of Nortel Networks’ enterprise division could be messy, echoing concerns that have been voiced by others.

Most of the fear centers on how Avaya will integrate Nortel’s people; the product portfolios have several levels of overlap and Avaya is likely to phase out Nortel’s equipment over a period of years. In the meantime, though, Ovum analyst Claudio Castelli told CRN the combined company will have a “confused” portfolio for some time.

Meanwhile, Avaya says Nortel enterprise customers will be able to buy Nortel’s current products for up to the next 18 months. After that, Avaya said, it will roll out a migration path to move Nortel users to its platforms. However, Avaya said it will honor Nortel’s three- to five-year product support plans.

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