LPI Level Platforms Inc., a provider of remote monitoring and management software for solution providers and managed services providers, has announced the formation of the Level Platforms Partner Council.
The council is a made up of 50 partners who work with the Level Platforms’ management team to help guide the joint success of Level Platforms and its partners. There are four active subcommittees that deal with issues common to their customer focus. The full council will meet semi-annually to discuss Level Platforms’ strategic direction, provide formal input to and feedback on product and partner initiatives, and hear updates from the council’s subcommittees. Council members will have the opportunity to help shape the future of Managed Workplace and the Level Platforms Partner Program.
“The new Partner Council is a vital strategic initiative in our continued evolution toward my goal to have our partners function as an integral part of our organization,” said Peter Sandiford, CEO, Level Platforms. “We have always enjoyed an exceptionally close ongoing relationship with our Partners. I see this as the logical next step to create a truly seamless organization.”
Partners were chosen for the new Partner Council on the basis of their creativity, openness and commitment to the success of their managed services businesses. Members of the council will strengthen their partnership with Level Platforms at all levels, including Level Platforms’ extensive network of strategic vendor relationships and expanding global relationships.
This Partner Council is just one of many customer-focused initiatives recently launched by Level Platforms to help navigate a changing IT industry landscape. Recently, Level Platforms launched a Technical Account Management program (TAM). This new program extends current business level proactive management provided by Partner Development Managers (PDMs) to technology implementation and development provided by Technology Account Managers (TAMs). Currently in a pilot phase, the Level Platforms TAM program will be fully rolled out over the next few weeks.
Level Platforms’ new partner council will hold its inaugural meeting in September with subcommittee work commencing in early fall.
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May 18 2018 @ 20:40:07 UTC