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Microsoft Changes Affect Telephone Support for Partners

Microsoft (MSFT) has eliminated a number of Telephone Partner Account Managers, apparently leaving a hole in telephone support for partners.

The company hasn’t said how many account managers were laid off or how sales assistance for partners would be affected. A Microsoft spokesperson said this is one part of an overall reevaluation of partner service levels – changes that will be communicated to Microsoft partners at its upcoming partner conference and in the coming months.


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