Avaya, IBM Expand UC Alliance

Avaya Inc. and IBM (IBM) announced Thursday an expansion of their alliance to deliver unified communications solutions worldwide. They’ll focus on the integration of the new Avaya Aura architecture into existing IBM’s converged communications services.

Launched in March, Avaya Aura is a UC architecture that integrates communications across multivendor, multilocation and multimodal businesses. The new architecture is anchored by the SIP-based, open-standards Aura Session Manager, which centralizes communications control and application integration by decoupling applications from the network and, as a result, deploying services to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected.

In addition, Avaya has certified the IBM Internet Security Systems’ Proventia GX 5208 and Proventia Management SiteProtector SP1001 as compliant with IP telephony solutions from Avaya, enabling IBM to offer intrusion protection for Avaya Aura’s communication system.

IBM and Avaya have been working together for more than eight years.

“Avaya and IBM have a number of integrated solutions across our unified communications portfolios and a long history of success in contact center deployments,” said Todd Abbott, senior vice president and president, Avaya Field Operations. “As part of our expanded alliance, we are building a tighter relationship around the services, solutions and security that enable customers to quickly reap the benefits of Avaya Aura.”

IBM ISS is an active development partner with Avaya, working to provide interoperability with Avaya technology to help extend the value of customers’ investments in its network.

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