SugarCRM, a provider of commercial open-source customer relationship management (CRM) software, has announced the beta release of its new Web services framework, platform improvements and enhanced mobile features for SugarCRM. The new beta release is designed to enable users and developers to more easily create and manage customized CRM experiences.
“CRM is most valuable when it is customized to meet the unique demands of each business and integrated with other mission-critical systems,” says Clint Oram, co-founder and vice president of product management of SugarCRM. “This new release delivers the features companies require to more effectively manage the entire customer experience.”
All of these new capabilities will be available as part of the Sugar Open Cloud, and are available to the SugarCRM community to test in beta today.
New application features include features for managing SugarCRM in a mobile environment and the ability to assemble teams to collaborate on projects. The Mobile Studio Editor provides enhanced customization capabilities to optimize SugarCRM for mobile devices with pre-built layouts and views for modules designated for mobile use. Dynamic Team capabilities enable users to add multiple individuals or teams to a CRM record to enhance collaboration on complex projects.
The new release also introduces new platform capabilities for integrating and presenting data within SugarCRM. These capabilities include an enhanced Web services framework, a themes framework and advanced password management.
The beta release is available for download and general availability is expected this summer.