CTI Group has announced the release of high definition (HD) call recording. The company’s SmartRecord IP now supports G.722 codec, which is compatible with Polycom’s high definition SoundPoint IP desktop phones and SoundStation IP conference phones.
CTI Group expects this new wave of HD IP telephony to enhance the overall service, making VoIP a more viable option to those concerned about voice quality. Polycom offers a broad portfolio of telephony endpoints, including its recently announced VVX 1500 business media phone, that support Polycom HD Voice.
By providing call recording that is compatible with the G.722 codec, CTI Group is able to provide records of calls with nearly perfect sound quality, claiming its call recording to be the first of its kind in the IP telephony industry.