CRM System Targets Small Solutions Providers

Commit Business Solutions Ltd. released CommitCRM 5.0, a professional services automation solution designed for small IT professional services companies with one to 30 technicians.

Among the changes are new activity templates for handling repeat job requests, contract pricing support for charging clients for recurring services, enhanced integration with QuickBooks to include non-billable charges, integration with online systems such as Google Maps for locating addresses, workflow enhancement to ensure billable items are logged, ability to print reports to PDF and send them via e-mail, and a new “Home Screen” with one-click access to commonly performed and Help resources.

The new version also comes with detailed training manuals, for new and advanced users.

“With this new release, we help small IT service providers compete with the big guys, helping them win more sales while controlling costs and increasing revenue,” said Commit CEO Maayan Porat. “CommitCRM 5.0 helps small IT solution providers move their businesses toward the MSP business model and base their revenue on the recurring managed services.”

CommitCRM 5.0 is available immediately as a free upgrade for all users who have licensed their system recently or are subscribed to an annual upgrade plan. Licenses for new customers start at $249 (perpetual). A fully functional 30-day free trial is available from the company Web site. Commit continues to maintain its free support policy.

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